Due to the size of our brand, we currently run on a pre-order system. when you make an order with us, stock will be ordered in. This typical takes 10 days to arrive. If your order is not fufilled with the inital batch of stock at the time of your order, it will be with the fufilled with the next batch.Ā
Although our time frame is 28 business days it doesn't mean you'll recieve your items after 28 days. In this time stock will be ordered, your product will be made then shipped. Depending on the volume of orders at the time, this can be done in under 15 business days.Ā The extension in this time frame aims to protect us if any delays occur causing orders to take longer than usual.Ā
If you fail to leave a description in the notes section at checkout, your order will not be able to process, attempts will be made to contact you via email and text message, If these are answered, your order will begin the 28 days processing time from that date onwards. If after multiple attempts to contact you and not hearing back, your order WILL be cancelledĀ
Once a stock order is placed which is typically the in first 10 days after your order was placed, designs cannot and will not be changed if the customer changes their mind, if there's a mistake with the stock order, we accept fault for this and will re order anything in if we have no product on hand to fix the solution.
Please also note we currently have a order limit of 6 bracelets per personĀ
Our current time frame is up to 28 business days.Ā
business days - Any days other than Saturdays, Sundays or public holidays
if you have any issues or quieries don't hesitate to contact usĀ
CEO of Charmed by BreeĀ